The instruction for one of our bigger house clearance jobs in Woking came from an office in Cambridgeshire, nowhere near Surrey. A relocation firm was handling the sale of a house in GU21 and allocated the clearance to us in the March, with the work itself going in at the end of May 2025. The brief they signed off was clear and, to be fair, unusually detailed: clear the house, the conservatory extension, everything loose in the garden, the strip down the side of the property, two sheds and a garage. Then clean it and dispose of it, with anything that could be sold identified separately rather than lumped in with the rest.
The garden, and what a full day looks like
So that is what we did. The garden alone was a morning's work — garden furniture, ornaments that had been out in the weather for years, a wheelbarrow, and plant pots stacked three deep along the fence line. Both sheds were full to the door. The garage was the usual Surrey garage, which is to say no car had been in it for a very long time. Inside the house there was an under-counter fridge, an upright fridge freezer and a washing machine, all three logged in advance so we knew before we set off that we needed the cold-appliance route for them. The built-in kitchen appliances stayed exactly where they were; the written instruction said as much, in as many words — "Oven/hob is integrated so will stay." There was no loft, confirmed to us before the day, and that saved a good couple of hours.
The occupier had decided not to be present on the day, and a few family pieces had already been taken out by relatives before we arrived. That happens on most probate and pre-sale jobs and it is never a problem, so long as somebody tells us. What we ask is that anything being kept is either removed beforehand or marked and stood in one room. Our lads work at pace; a wardrobe that nobody flagged is a wardrobe on the van.
Splitting the saleable items out is worth explaining, because people ask about it often. When a house is being sold from a distance, whoever is instructing us has no way of knowing whether the contents are worth anything to anybody, and they are answerable to a vendor or an executor for the answer. So we walk it, photograph whatever has a genuine resale market, and set that out in writing, separately from the rest. It adds an hour to the survey and it takes the argument out of the job afterwards.
What we do with what comes out
Where it all ends up matters as much as how fast it leaves. Furniture, tools and household goods still fit for use are offered on to reuse schemes and charity outlets around the borough first. A shed load of usable garden kit is worth far more standing in someone's yard than crushed in a tipper. What is genuinely finished goes to a permitted transfer station and comes back as a weighbridge ticket, so there is paper behind every load. Upholstered furniture is a category of its own now. Sofas, armchairs, padded dining chairs and office chairs count as POPs waste. Since 2023 that has meant keeping them apart on the vehicle and sending them for incineration rather than landfill.
A mattress is tracked the same way, to its own outlet. Fridges and freezers are a different reason for the same care — they go to a permitted facility where the refrigerant is drawn off before the unit is broken up. And there are things we cannot put on an ordinary load at all: half-used tins of solvent, gas cylinders, car batteries and the like. Tell us on the phone and we will sort them properly rather than leave them standing on the step.
Before we take the booking we ask the same set of questions every time. The size of the property, and which outside areas are included. Who will be on site to give access and instruct the team. Whether there is anything hazardous or verminous inside, and whether there is a stair lift to come off the wall or a piano to shift. None of it is box-ticking. The answers decide how many men come, which van, and whether the day needs a straps-and-boards kit or a genuine second crew.
Lettings agents and part clearances
A different sort of job came through a lettings agent in June 2022: a flat clearance in GU22, arranged from the agent's office by the property manager rather than by anybody living there. That one took two full loads on the same day rather than the single load we had allowed, which is common enough in flats, where the storage is spread across cupboards you cannot see from the hall. There was a paint tin among it, which comes off the van on its own because it cannot travel with general waste.
But the line from that job I still quote to people is the one the property manager sent us partway through: "I did not realise I needed to ask for a copy of your PLI. I have requested this last week." Public liability insurance, that is — and it was a fair thing to ask for. We are insured, and we hold waste carrier licence CBDU419679 with the Environment Agency. Both documents go out by email the same day you ask, to agents, executors and solicitors' clerks alike, and nobody has to chase us twice.
Not everything here is a whole house, either. A garage, one bedroom, a shed at the bottom of the garden, a single-item collection of the wardrobe that will not go down the stairs. Those are perfectly normal calls in Woking. We would far rather do an hour of work properly than talk somebody into a day they do not need. Ring 0800 046 5555 and say what you have got.
The kinds of house clearance we do in Woking
Probate house clearance in Woking
A good share of the Woking diary is probate work, and it usually reaches us through a solicitor's office or through a son or daughter living somewhere else entirely. Probate house clearance has its own rhythm: the property has often stood empty for months, the keys are with an agent, and nobody is quite sure what is in the loft. We are used to it. We can invoice the solicitor, the personal representative or the executor directly, and the invoice can be settled from the estate rather than out of anybody's own pocket. There is no deposit. Anything that looks like paperwork — deeds, bank books, photographs, loose jewellery — is bagged and handed over, not binned, and we say so at the start of every probate job so there are no surprises.
Flat clearance in GU21 and GU22
Flat clearance in Woking is its own trade. The blocks around the town centre and behind the station are mostly lift-served, but the lift is small and the walk from the bay to the door is long, so we plan on trolleys and more trips rather than fewer. The older converted houses out towards Maybury and the purpose-built maisonettes on Goldsworth Park are the opposite problem: no lift, a turn on the stairs that a three-seater will not take, and a communal bin store that is nothing to do with us. Sheltered schemes are common across GU21 and GU22 and we work to whatever the scheme manager's rules are on parking and on which door we may use.
Garage and loft clearance in Woking
Garage and loft clearance is half of what people actually ring about, even when they say "house clearance" on the phone. Bungalow lofts in particular catch people out. From the ground it looks like a small property, and then the hatch comes off and there are forty years of boxes above the bedrooms with nothing but a loft ladder to bring them down. Garages around Woking are usually detached, often single-skin, and frequently holding a lawnmower nobody has started since the last decade. Tell us in advance whether the loft is boarded and whether the garage door still opens, because both change how the day runs.
End of tenancy clearance in Woking
Landlords and managing agents work to a date, not to a mood, and an end of tenancy clearance is normally booked with a check-out looming. We can take a property back to bare floors, leave carpets and curtains if that is what the inventory says, and let you have the disposal paperwork for the file.
Hoarder house clearance in Woking
Hoarder house clearance is routine work for us and we treat it that way. The crew arrive with the right kit, they do not comment, and we go room by room so anything of value is found rather than shovelled. Where there is a pest problem or the property is verminous, say so when you book — that decides the equipment and the number of men, and it is far better dealt with in advance than discovered at nine in the morning.
Where we cover around Woking
The four postcode districts on this page are GU21, GU22, GU23 and GU24. GU21 takes in the town centre, Horsell, Goldsworth Park, St Johns, Knaphill and Sheerwater. GU22 runs across Old Woking, Maybury, Hook Heath, Mayford and Pyrford. GU23 is Send, Ripley and Ockham, out along the old Portsmouth road. GU24 heads west and north to Brookwood, Bisley, West End and Chobham. We are out at all of them regularly, and we cross into Byfleet, Ottershaw, Addlestone, Chertsey and down into Guildford without treating it as a separate trip.
If your property sits on the edge of that, the next pages along will suit you better. House clearance in Guildford is the bigger town to the south. House clearance in Weybridge is beyond Byfleet, and house clearance in Esher further up the same road. Same crews, same licence, same paperwork.
Access varies wildly across those few miles. Round the station and the flats behind Victoria Arch it is permit bays and a walk with the trolley, and if there is no loading space we will ask you to speak to Woking Borough Council about a suspension a fortnight ahead. West Byfleet and Brookwood are easier — driveways, usually room to reverse. Pyrford and Hook Heath have narrow lanes and low branches that rule out the big Luton on some addresses, so we send the smaller van and do an extra run. Woking station itself is the useful landmark for us: south-west of it the roads open up, north-east of it towards Sheerwater the parking is tighter than it looks on a map.
Getting a quote for house clearance in Woking
Send photographs — every room, the loft hatch, the garage, the garden and the shed — through the form on this page, or ring 0800 046 5555 and talk it through with somebody who has been on the vans. You will get a written quote back, free and with nothing attached to it, before any date is held. There is no deposit. If it is probate work, we invoice the solicitor, the executor or the personal representative directly and it can be settled out of the estate once things are in order. If you are an agent, we invoice the office. Tell us at the outset who the bill goes to and it saves everybody a fortnight of forwarding emails later.
Executors and the paperwork
Executors and solicitors' clerks make up a fair share of our Woking work. That is why the paperwork side is set up the way it is: itemised quotes, saleable contents reported separately, waste transfer tickets on request, insurance and licence documents by return. Badly overfull properties we handle as routine work, with the same crew and the same discretion — nobody comments, and valuables that turn up are bagged and handed to whoever is dealing with the estate. If you are administering an estate from another county, or from abroad, we will deal with the agent holding the keys and send you photographs of the empty rooms at the end of the day.
Common questions about house clearance in Woking
How much notice do you need? A week is comfortable across GU21, GU22, GU23 and GU24. We often do better than that, and probate work in particular tends to be booked weeks ahead because everyone is waiting on the grant anyway.
Can you invoice my solicitor? Yes. We invoice the solicitor, the executor or the personal representative directly, and the bill can be settled from the estate. No deposit is taken to hold the date.
Do I have to be there on the day? No. Plenty of our Woking clearances are done with an agent letting us in, or with a key safe. Somebody does need to have told us what is staying, though — mark it, or move it into one room before we arrive.
What will you not take? Solvents, paint in quantity, gas cylinders, car batteries, asbestos and anything clinical. Fridges, freezers, mattresses and upholstered furniture we do take, but they travel separately and go to their own permitted outlets.
Do you clear flats and single rooms as well as whole houses? Yes — flat clearance, one bedroom, a garage, a loft or a single item are all normal bookings, not favours.
Will I get proof of where it all went? Yes. Waste transfer documentation on request, and our carrier licence number is CBDU419679 if you want to check it against the Environment Agency register yourself.
If you have a house, flat or bungalow to empty anywhere in GU21, GU22, GU23 or GU24, ring 0800 046 5555 or send the photographs through the form on this page and we will come back to you in writing.
