Most house clearance Chertsey bookings start the same way. Somebody rings about a property that has to be empty by a date — a flat, a semi, a bungalow with a garage nobody has opened in years — and wants to know what actually happens on the day. We have been clearing properties since 2007, and the KT16 postcodes have been on our round for a long stretch of that. Nothing about the work is dramatic. A flat or a semi, one load or two, somebody standing in the hall at nine in the morning wondering how long it is going to take.
Not everything is a whole house, mind. One of the steadiest runs of work we have had came from a plumbing firm rather than a household — a trade account, booked again and again, one property after another. Each visit went down as its own collection. Their men were on site, they let us in, we took away what the job had left behind, and we were gone again. No two of those loads were the same size. We rarely knew anything about the properties beyond the door we were let in at, and that suited everybody involved. The correspondence was as plain as the work: after one of the collections the customer wrote back with a single line, "I have made payment", and that was the whole message. Trade work runs like that. No survey, no walk round, no chain of emails — a call the day before and a van in the morning.
We tell that one because it is the other half of what we do. Most of a week is full house clearance work. The rest is a builder, a plumber or a letting agent ringing at four in the afternoon about one load.
The question that gets asked more than any other, though, is how long a clearance is likely to take. The honest answer is that a two-bed flat with a lift is usually done well inside the day, a three-bed house with a garage and loft can run to two loads and most of the afternoon, and the thing that decides it is almost never the amount of furniture. It is the distance between the front door and where the van can legally stand.
The Chertsey side of the county
Chertsey sits in Runnymede borough, Surrey, on the KT16 postcodes, and the area we work from here spills straight into the GU and TW districts. Virginia Water and the Wentworth roads on GU25, Egham and Englefield Green on TW20, Addlestone and Woodham on the KT15 side, Ottershaw, Lyne, Thorpe, Longcross, and across the river at Chertsey Bridge into Shepperton and Laleham on TW17 and TW18. Weybridge, Byfleet and Walton are a short run down the same roads. Junction 11 of the M25 is the reason we can be at a property in Chertsey by nine having loaded in Kingston the night before.
Chertsey station is on the branch that runs between Weybridge and Virginia Water, and a fair few of our bookings here come from people who no longer live locally — they get the train down, meet the team, hand over keys, and get the train back. If that's you, tell us on the phone and we'll set the arrival time so it lines up with something sensible on the timetable rather than leaving you sitting in the car park at Guildford Street for an hour.
Household waste from these postcodes goes through Surrey's tips, the nearest being the one out on Lyne Lane. Useful to know if you only have a car boot's worth. If you have more than that, the tip run stops being worth the trouble very quickly, because you'll be doing it six times.
What a clearance day looks like
The team arrives at nine. Nothing needs boxing, bagging or sorting beforehand — cupboards, wardrobes, drawers, the airing cupboard nobody has opened since 2009, all of it gets emptied by the men doing the lifting. Carpets and underlay come up if you want them up, and the floors get swept through at the end. The team leader walks the property with a camera before they start and again once it's empty, so there's a record of the state it was left in. Handy when a managing agent or a buyer's solicitor asks later.
If you'd rather not be there, we can collect keys from an agent, a neighbour or a key safe, and send you photographs of the empty rooms. On one KT16-area booking the instructions were simply that the keys were in the safe by the door and the handle needed a slight pull as you turned it. That worked fine.
There is no deposit. Where a clearance follows a bereavement and probate is being handled formally, we invoice the executor, the administrator or the solicitor's firm directly, and the bill can be settled out of the estate rather than out of a relative's own pocket. If probate has not come through yet, say so at the booking stage — we are used to waiting, and the paperwork goes to whoever is handling the estate.
A June clearance on the KT16 side shows how the bigger ones go. Three-bed detached, garage included, loft left alone because it had already been emptied. Two full loads went out the same day, plus a mattress and an old television set that both needed handling on their own. Carpets and curtains stayed — the family were selling with them in. It was booked by a relative on behalf of the person who'd be standing at the door, all arranged by email over a couple of days. We took the survey link he mentioned as a good sign.
The kinds of house clearance we do in Chertsey
Probate house clearance in Chertsey
A good share of our house clearance Chertsey work is probate work: a house that has to be emptied before it can be marketed, an executor who lives two counties away, a solicitor holding the keys. We can meet an agent, take keys from a key safe, and photograph every room before and after so that whoever is accountable for the estate has a record. Anything that looks like it matters — paperwork, photographs, jewellery boxes, deeds, the contents of a bureau — is set aside and shown to you rather than loaded, and we will hold the house until you have been through it. More on how we handle probate house clearance is on our probate house clearance page.
End of tenancy and flat clearance in KT16
Void flats between tenancies are steady work here. An end of tenancy clearance is usually one load — what the outgoing tenant left, the odd bed base, a sofa, a fridge that has been switched off for a fortnight — and the flat clearance is done and swept before the inventory clerk arrives. Lifts, stairwells and where the van can stand decide the timings far more than the furniture does. Tell us the floor and whether there is a lift when you book, because a third-floor flat clearance with no lift is a different day's work entirely.
Garage and loft clearance in Chertsey
Plenty of people ring us about a garage and loft rather than a house. Garages around the KT16 and KT15 roads tend to be single, detached from the house, and full to the door — mower, paint, bikes, the boxes that came out of the loft the last time somebody tried this. We bring the ladder for the loft ourselves. If the hatch is small, say so on the phone, because it changes who we send.
Hoarded houses and rubbish removal
Some houses need two days and a different approach. We do not sort on the drive in front of the neighbours, we do not take photographs for anybody's website, and the team wear the right kit. If it is one room and not a house, that is house rubbish removal rather than a full clearance, and it is booked as its own visit. For the heavier end of it, see hoarder house clearance.
Getting a figure for a house clearance in Chertsey
We would rather quote off photographs than guess down the phone. Send pictures through the form on this page — every room, the garage, the loft hatch if you can get to it — with the postcode district and the rough size of the property, and we will come back with a figure and the dates we have free. It is a free quote and it commits you to nothing. If you would rather talk it through, ring 0800 046 5555 and we will take the details that way instead.
Pictures don't show weight, and they don't show what is behind a door. If the team arrives and finds more than the photographs did — a full loft, a shed nobody mentioned, a garage you cannot open the door of — the office rings you from the property and you hear it before anything extra goes on the van. Nobody likes an invoice that has grown in the post.
Things we can't put in a general load
Paint tins, solvents, gas cylinders, asbestos sheeting and car batteries all sit outside what a mixed household load is allowed to contain, and they have to be routed through a specialist facility instead. Tell us at the booking stage and we'll deal with them properly rather than leaving them stacked in the drive.
Sofas, armchairs and anything else with foam seating are now classed as persistent organic pollutant items. Since 2023 they cannot be stored with other waste or crushed in a mixed load, so they are kept apart on the van and taken to a site that incinerates them under permit. There's no way round it and nobody in the trade has one.
Everything else gets picked over before it goes anywhere. Furniture in usable condition, unopened kitchenware, tools, decent books — we'd sooner see them go to a charity shop or a community reuse scheme somewhere between here and Addlestone than watch them tipped. What genuinely can't be reused is weighed in at a permitted transfer station and the paperwork kept for it. Our waste carrier registration is CBDU419679, and if you want to see it before booking, ask.
Landlords, agents and executors
A decent share of the KT and TW work comes through people managing property rather than living in it. Lettings coordinators booking a void flat between tenancies, landlords who haven't seen the place in three years, executors dealing with a house from another county entirely. One collection was instructed from Cumbria by somebody who had never stood in the property — everything was agreed over email, the van loaded off the driveway, and the paperwork settled before the team had finished.
We're used to that. Send the address, the postcode, the rough size, a few photographs if you can, and say who is holding keys. For a probate job the invoice goes to the executor, the administrator or the solicitor acting for the estate, whichever you tell us, and it can be settled out of the estate once probate is granted. There is no deposit to find first, and nothing is due before the work is done.
Booking
Ring 0800 046 5555, or send the details through the form on this page and we'll come back with a figure and the dates we have. We do house clearance in Addlestone and house clearance in Egham on the same round, and house clearance in Weybridge is a short run down the same roads. Chertsey, Virginia Water, Ottershaw, Shepperton, Thorpe — same team, same vans, and we'll tell you straight if a job needs two days rather than pretending it fits in one.
Common questions about house clearance in Chertsey
How long does a house clearance in Chertsey take? A two-bed flat with a lift is usually inside a day. A three-bed house with a garage and loft is often two loads and most of the afternoon. Access decides it more than contents do.
Do you do probate house clearance in Chertsey? Yes, and a lot of it. We work to the executor's timetable, photograph the rooms before and after, and set aside documents and anything that looks like it belongs to the estate rather than the van.
Can you invoice a solicitor or the executor rather than me? Yes. We invoice the executor, the administrator or the solicitor's firm acting for the estate directly, and it can be paid out of the estate. There is no deposit, and nothing is payable up front.
Do I have to be there on the day? No. We can take keys from an agent, a neighbour or a key safe, and you get photographs of the empty rooms afterwards. A lot of our Chertsey bookings are handled entirely by email.
Can you do an end of tenancy clearance at short notice? Often, yes. Tell us the floor, whether there is a lift and where the van can stand, and we will tell you honestly what day we can be there.
How do I get a figure? Ring 0800 046 5555 or send photographs through the form on this page. We will come back with a figure and the dates we have free, and it commits you to nothing.
