The gas fire was the bit that came back at us.
We had cleared a cottage on a solicitor's instruction on an estate — clearance and a clean, estimated at two to three loads and a single day on site. Then a message: a gas fire had been left standing at the front of the property, and from the photographs the client had been sent, the clean didn't look like it had been done properly either. That is a fair complaint and we took it as one. We went back through the job, said plainly that a door frame had been missed, and chased down what had happened with the fire rather than explaining it away. If something of ours ends up on a Cornish doorstep, it does not stop being ours because the van has left the lane. That is the standard a house clearance in Redruth gets held to as well, and we have been doing this work since 2007.
What came out of that cottage was the usual mix of a life wound up over decades. A full-height fridge freezer and a smaller under-counter one, both of which have to be handled as regulated waste because of the gas in the coolant circuit. A mattress. A television set and a monitor. One upholstered item logged as a POP item. Then the ordinary weight of it — the wardrobes, the boxed crockery, the shed contents, the things nobody had opened in years. And one thing we owned up to before anybody asked: the team flagged some marks on the laminate flooring they simply could not shift, so the client heard it from us before they heard it from anyone else.
Redruth granite, narrow lanes and where the van goes
Redruth is a TR15 and TR16 town and it behaves like one. Rows of miners' terraces climbing away from Fore Street, granite steps straight onto the pavement, back lanes that were laid out for a horse and cart and have been apologising to Transit vans ever since. Half the housing stock here has no drive at all, and the half that does often has a wall on one side and a neighbour's car on the other. On the Carn Brea and Pool side, and out through Illogan towards Portreath, you get more post-war semis with a bit of frontage. Up in Lanner, St Day, Carharrack and Four Lanes it goes back to stone cottages on a slope with the front door below road level. Treleigh, Redruth Highway, Trewirgie, North Country and Mount Ambrose all fall inside the same two postcode districts, and we clear in all of them.
None of that stops a clearance. It changes how the day runs. If the van cannot get within thirty feet of the door, the team carries — and carrying is what eats the hours, not the loading. So we ask about it before the booking rather than discovering it at ten in the morning. Where the parking is genuinely hopeless, we say so on the phone and plan the day honestly instead of pretending it will be quick. A flat clearance in TR15 above a shop front, with one staircase and no lift, is a different day from a bungalow in TR16 with a driveway you can back onto, even when the amount of stuff is identical.
Probate house clearance in Redruth, and who the invoice goes to
Most of the house clearance work we do around here is probate work, and the person instructing us is very often nowhere near the property. An executor two counties away. A solicitor's office handling the estate. A son or daughter who has to book a week off to come down at all. None of that is a problem, and it does not change how a probate house clearance in Redruth is run.
We invoice whoever is actually holding the purse — the executor, the trustee, or the solicitor's firm dealing with the estate, direct. Payment can come out of the estate, which is usually the simplest route when a property is being cleared before sale. We do not ask for money up front from UK customers, and the estimate is free and puts you under no obligation at all. If the person handling it cannot use a card reader or an online link, a bank transfer is fine — that is a normal week for us.
Estimates work the same way every time. We give a figure based on photographs or a walk-round, and the team leader looks over the property before starting, so any change is raised with you before it is done, not after. Nobody can see inside a loft or behind a wardrobe from a photograph. What we can promise is that you hear about a change while there is still a decision to make.
Keys through the post, and a clearance run through a solicitor's office
A lot of the properties we clear in west Cornwall have nobody living within a hundred miles of them. That is fine. We have worked from keys posted to us by Special Delivery, cleared the house, then posted the keys back once the job was signed off.
One estate clearance in April 2024 ran entirely that way — through a legal secretary at the office dealing with the estate, not through the family. The house itself was the straightforward half of it: a full team on site, the whole property emptied, and enough coming out that a second load had to be run the same day rather than pushed to a second morning. A mattress went out on that job, and one upholstered item that had to be kept apart from the rest for the persistent organic pollutant rules; the rest went through the regulated recycling and disposal route with the paperwork behind it.
The slow half was the correspondence, and the office told us as much themselves. Their standard reply carried the line: "Please note that we aim to return to emails within 72 hours however, during busy periods, this may take longer. Whilst emails are instantaneously received, we deal with emails in the same manor and alongside traditional post and in the order that they are received." So we planned around it. When something at their end did go astray, the answer came back short and straight — "My apologies. I will get that sorted asap." — and it was sorted.
That is worth saying plainly, because people booking a house clearance from a distance often assume the delay will be ours. It rarely is. The clearance is a day. Getting the go-ahead, the keys and the confirmation through a busy legal office is the part that takes the fortnight, and if you are the executor it helps to start the conversation with us early. Even before probate is granted — so the date is held and the estate is not waiting on our diary as well as everyone else's.
What stays, what goes, and what we simply cannot lift
Clearances are rarely all-or-nothing. On one job the instruction was to take the tumble dryer out of the utility, disconnect it first, and leave the washing machine, dishwasher, cooker, fridge and freezer exactly where they were. The team was also asked to route everything out through the internal garage and utility rather than the hall, to keep clean carpets clean. That sort of detail is welcome. Write it down, mark it up, tell us on the day — we would far rather follow a fussy list than guess wrong. End of tenancy clearances usually come with the longest list of all, because the landlord wants the white goods and the curtain poles left exactly as the inventory has them.
There are things no ordinary load can carry, though. Tins of half-used paint, gas cylinders, solvents, asbestos sheeting off an old garage roof — those need a specialist route and we will tell you straight if we spot them. Sofas, armchairs and anything else with fire-retardant foam in it are kept apart from the general waste as well, because the foam falls under the persistent organic pollutant rules and has to go to a permitted outlet on its own ticket.
What happens to the contents
Anything still fit for use, we would rather see it go on than go in a skip — a local charity shop, a reuse project, a house-clearance buyer for the odd decent piece. What is left goes to a permitted transfer station and the paperwork follows it, because we carry waste under Environment Agency registration CBDU419679 and are fully insured for the work. Cornwall Council's own tips have their own rules and queues, and delays at a recycling centre or a charity depot on a Saturday are one of the few things that can stretch a clearance day. Worth knowing before you book the removal van for the same afternoon.
Garages, lofts and gardens are part of the same job unless you tell us otherwise. A garage and loft clearance in Redruth on its own is a perfectly normal booking too, and so is a single heavy item somebody cannot shift on their own. A piano, a chest freezer, a three-piece suite left behind by the last tenant.
Getting a quote for house clearance in Redruth
Getting a quote for a house clearance in Redruth is a phone call or a set of photographs, not an evening appointment with somebody sitting at your kitchen table with a folder. Ring 0800 046 5555 with the address, the number of bedrooms and anything awkward about the parking or the stairs, or send photographs through the form on this page. Room by room is best — including the loft hatch, the shed and the garage, which is where the surprises live. You get a figure and a date out of that conversation. The quote is free and there is nothing to sign.
Across Cornwall and beyond
Redruth station sits on the Cornish main line between Camborne and Truro, and that line is roughly our working corridor. We clear houses, flats and bungalows in Camborne, Pool, Hayle, St Ives, Marazion, Penzance and Helston to the west. Truro, Chacewater, St Agnes, Perranporth, Penryn, Falmouth and Newquay across the middle; and St Columb, St Austell, Par, Fowey, Lostwithiel, Bodmin, Wadebridge, Padstow, Port Isaac, Camelford, Delabole, Tintagel and Boscastle further round. East Cornwall too — Liskeard, Looe, Callington, Calstock, Gunnislake, Saltash, Torpoint, Launceston and Bude. That covers the TR postcodes here in the far west, and the EX postcodes up the north coast to Bude. Some of those towns have pages of their own: house clearance in Camborne next door, house clearance in Truro up the line, house clearance in Helston over on the Lizard road, and house clearance in Bodmin further east.
Properties filled floor to ceiling, lofts packed solid to the hatch, a back bedroom you can open the door of but not walk into — a hoarder house clearance in Redruth is a normal booking here, not a special case. Nobody on the team passes remarks about the state of a house. Most of us have carried worse out of a Redruth terrace on a wet Tuesday and thought nothing of it by teatime. If the state of the place is the reason you have been putting the call off, that is the exact reason to make it.
Ring us with the address, the number of bedrooms, and anything awkward about the parking or the stairs, and you will get a figure and a date out of the conversation rather than a sales pitch on your doorstep a week later.
Common questions about house clearance in Redruth
Which parts of Redruth do you cover?
Both of the town's postcode districts, TR15 and TR16, and everything in them — the terraces off Fore Street, Trewirgie, North Country, Mount Ambrose, Treleigh, Carn Brea, Pool, Illogan, Lanner, St Day, Carharrack and Four Lanes.
Can you invoice the solicitor or the executor for a probate clearance?
Yes. We invoice the executor, the trustee or the solicitor's firm handling the estate direct, and payment can come from the estate. There is nothing to pay up front.
How long does a house clearance in Redruth take?
Most three-bedroom houses are a single day with a team on site, and where a lot comes out we would rather run a second load the same day than come back. Access decides it more than volume: a long carry down a terrace lane or a flat up two flights adds hours that an empty driveway would not.
Nobody can be there on the day. Is that a problem?
No. Keys reach us by post regularly, and go back the same way once the job is signed off. You get photographs of the emptied property afterwards, which is usually what a solicitor or an executor at a distance needs for the file.
What will you not take?
Paint, solvents, gas bottles, asbestos and anything else classed as hazardous need a specialist carrier, and we will say so on the day rather than quietly leave it in the garage. Fridges, freezers, mattresses and upholstered furniture we do take, but they travel and are disposed of under their own rules.
Do you take a single item, or does it have to be a whole house?
A single item is fine — one wardrobe, one sofa, one freezer. It is the same team and the same licensed disposal route as a full house clearance.














































